Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing and using Reservio's marketplace platform, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. User Accounts
To use certain features of our platform, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your password
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
3. Booking and Cancellations
When you book a service through Reservio:
- You enter into a contract directly with the service provider
- Cancellation policies are set by individual service providers
- Reservio may charge a service fee for bookings
- You must comply with the provider's terms and policies
4. Payments
All payments are processed securely through our payment partners. You agree to pay all fees and charges at the prices in effect when incurred. Refunds are subject to the service provider's cancellation policy.
5. User Conduct
You agree not to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Post false or misleading content
- Harass or harm other users
- Interfere with the platform's operation
6. Limitation of Liability
Reservio is not liable for services provided by third-party businesses. Our total liability for any claim shall not exceed the amount paid by you in the 12 months prior to the claim.
7. Contact
For questions about these terms, contact us at legal@reservio.com